The water meters and system we use to read them has the ability to detect potential water leaks.  When we read meters each month, a report is created letting us know who has or had had a water leak.  If a leak is detected at your property, a note will be placed on your water bill.  If you receive your bill by email, a separate email will be sent to you notifying you of the leak.

How does the system detect a leak?

The water meter system breaks a 24 hour period down into 15 minutes intervals.  Throughout a 24 hour period, there are 96 of the 15 minute intervals.  A leak is detected dependent on the number of intervals the meter has water running through it.

Type of leak?

There are 3 types of leaks that are detected.  They are:

Continuous Leak -- when there is water running through the meter in each of the 96 intervals

Intermittent Leak -- when there is water running through the meter in 50 to 95 of the intervals

Leak has Stopped -- you previously had a leak but it has now stopped.

Can I check my meter myself to see if it has a leak?

You sure can.  Take a strong flashlight to where your meter is.  Flip open the top black cover and shine a bright flashlight on it.  You will see a sequence of numbers appear.  After it has ran through its sequence, you may see a little water tap picture appear.  If this appears and is flashing then you have an intermittent leak.  If it appears and is constant, it means there is a continuous leak.  Please note: if you have a leak and you have fixed it and are trying to check your meter to see if it is fixed, it could take a 24 hour cycle before it will reset and stop flagging. 

Following is an outline for waterworks charges for residential and commercial properties WITHIN town limits:

Consumption Charge

0 to 2,000 Imperial Gallons $51.88 Minimum

2,001 to 7,000 Imperial Gallons $10.44 per 1,000 Imperial Gallons

7,001 to 12,000 Imperial Gallons $11.83 per 1,000 Imperial Gallons

12,000 to 999,999 Imperial Gallons $13.23 per 1,000 Imperial Gallons

Following is the rates outline for waterworks charges for residential and commercial properties OUTSIDE town limits:

Consumption Charge

0 to 2,000 Imperial Gallons $62.26 Minimum

2,001 to 7,000 Imperial Gallons $12.53 per 1,000 Imperial Gallons

7,001 to 12,000 Imperial Gallons $14.20 per 1,000 Imperial Gallons

12,000 to 999,999 Imperial Gallons $15.88 per 1,000 Imperial Gallons

The water rate for water passing through a municipal line to a temporary residential or commercial un-metered service shall be $51.88 per month.

Water sold from the Town's reservoir, as general water sales shall be at the rate of $0.05445 per gallon.

For more detailed information please visit the Water and Sewer Utility Bylaw Rates Bylaw posted under the bylaw section.

The following is information on the Town of Carnduff, as required under The Municipalities Regulations.  

2022 Waterworks Financial Overview:

-- Total waterworks revenues (R):  $789,606

-- Total waterworks expenditures (E): $463,880

-- Total debt payments on waterworks infrastructure loans (D): $312,959

-- Comparison of waterworks revenues to expenditures plus debt payments, expressed as a ration: ($789,606) / ($463,880 + $312,959) = 1.02:0

-- For 2022, waterworks revenues covered 100% of the waterworks expenditures

The following additional information is available at the municipal office on the waterworks:

-- The August 8, 2023 waterworks rate policy and capital investment strategy

-- Capital plans in place and related sources of funding for the projects as set forth in the Five Year Capital Plan of the municipality.

-- 2022 financial overview of the waterworks

-- Waterworks reserves

-- A copy of the 2020 waterworks assessment

Consumers who own or occupy premises drained or required by bylaw to be drained into the Town's sewage system shall pay for such a billing rental or service charge based on water consumption in accordance with the following:

Consumption Charge

0 to 2,000 Imperial Gallons $26.77 Minimum

2,001 to 999,999 Imperial Gallons $6.16 per 1,000 Imperial Gallons

For more detailed information, please visit the Water and Sewer Utility Rates bylaw posted in the bylaw section of the website.

Consumers who own or occupy premises to which property is serviced with Town sewer utility services shall pay a rate of $33.35 per month.